24 Seconds
That’s how short the average hold time was for members calling the Texas REALTORS® Legal Hotline since it switched to a “live” format on January 7, 2019. Prior to that time, members who called the hotline left a phone number for a return call later that day.
Staff attorneys dedicated to answering members’ legal questions field more than 1,000 calls per month. Though attorneys cannot give legal advice regarding specific transactions or factual situations, members can receive information from a general perspective on regulations, contracts, agency, brokerage, closings, and more.
All members receive access to the hotline, which is staffed from 9 a.m. -4 p.m., Central time, Monday through Friday, excluding holidays. The Designated REALTOR® for the caller’s office will be notified by email of the call.
To access the Texas REALTORS® Legal Hotline, call 512-480-8200. An attorney will be with you shortly.